Excellence in Marina Service
MIAA
presents something VERY SPECIAL. A unique all day seminar
specifically designed to develop, motivate and energise all of your
front-office, customer-relations staff.
The program is designed to meet the needs of front line marina team members.
At the completion of this program, each participant will return to
their marina with practical actions underpinned by customer service
theories that will improve their customer service delivery.
The benefits to you are increased customer and potential customer
awareness, enthusiastic staff - eager to please and always aware of new
business possibilities.
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